Coffee Flow · SoMiLi Games
Help with Coffee Flow
Help with your café progress, account, purchases and rewards.
Effective 6 November 2026 · Coffee Flow for Android
Keep your installation and save while we help with an interrupted purchase, reward or account connection.
Before confirming a purchase
Check the Google account, product and price displayed by Google Play before confirming. Cancel if anything is unexpected.
The purchase options are No Ads, 600 coins and 1,500 coins. No Ads removes forced ads; optional reward videos remain optional.
Purchase or reward pending?
Keep the installation and your save. When purchase services are available, use Purchases to reconnect the same Google account and select Restore purchases. For an older linked account or an interrupted connection, contact support before resetting anything. Do not buy repeatedly to fix a pending result: a benefit may already exist while the phone is still syncing.
Finishing a reward video is not always the final step. The reward must be verified before coins are added. If it stays pending, tell us the approximate time and order number.
Optional usage and crash reports
Where these controls are available, open Settings → Usage & crash reports. Usage reports and Crash reports are separate choices, initially off. Choose only what you want to share; neither is required to play.
You can change either choice later. Turn off & reset on this device requests clearing local measurement data and unsent crash reports without resetting your café. Already sent reports are not erased by that button. Keep your save; do not clear Android app data to test this control. See the privacy notice for the information involved.
Invited to a test?
Use the offered Google Play test payment methods and supplied test-ad configuration. Check the visible test-purchase notice. If only a normal payment method or real charge is offered, cancel and contact us. An internal-test invitation alone does not make purchases free. Refund or revocation checks must target only an agreed test order.
Contact us
Write to [email protected]. Include the game version, approximate time, order number, what you tapped and a screenshot with private account or payment details hidden. We can request a specific order reference privately if needed.
Email supportProtect your progress
- Do not uninstall, reset progress or clear app data as a troubleshooting step unless that exact action and any backup have been agreed.
- Never share passwords, one-time codes, card details, raw purchase tokens or signing keys.
Test-payment reference: Google Play testing.